The S427 Control Center is the application to use whenever you need to manage your licenses, whether online or offline. CC also enables you to promptly verify for updates and download your products.
S427 Control Center allows you to:
ONLINE ACTIVATION PROCESS
Typically, a single license allows activation on up to 3 (three) computers simultaneously. However, certain products, such as Align-IT, can only be activated on 1 (one) computer at a time.
If additional activations are required, kindly consider acquiring a new license.
In the Control Center app, you can easily see and manage your licenses and computer activations.
The process of transferring a license to another individual is free of charge.
However, a license cannot be transferred within the first 6 months from the date of purchase (to the date the Transfer form has been submitted).
Once a transfer request has been submitted and completed, it is irreversible. The previous owner will permanently lose access to the license until a new one is purchased.
To initiate a license transfer, please use the contact form and choose the "License transfer" option. We will review the transfer request and respond to you before proceeding.
Because our plugins/apps need to validate the demo license expiry, they require the computer to be connected to the internet at startup.
Once the product is authorised as a demo, an internet connection is no longer necessary until you close and restart the plugin/app again.
If you don't plan to connect the machine you intend to use for trying a demo license, we recommend considering the purchase of a standard license.
First, be aware that products activated under a demo license necessitate an internet connexion.
When available, our product demos are offered at a cost of 0 (zero) euros. This process of buying a demo license involves creating an account, to which the demo license is then appended. Subsequently, utilise our Control Center application to connect to your account and activate the demo license, following the same procedure as for non-demo licenses. The Control Center app facilitates the download of our products.
It is important to note that not all products offer a demo license.
Limitations:
Typically, a demo license is restricted solely in terms of time (e.g., 30 days, although this duration may vary).
Certain products may impose functional limitations as part of the demo, along with the presence of sound artifacts or unpredictable MIDI responses, although this is rarely the case.
Should you wish to access these functionalities, we recommend considering the purchase of a full license.
The sole method to remove a demo limitation or expiration notice is to acquire a full license. Upon obtaining a full license, you can typically activate it using the Control Center application. This action replaces the previous demo license with the newly acquired full license.
Our free product can be obtained at no cost. This allows the creation of a user account, which can be used with the Control Center app to download your free products. Once downloaded and installed, free products do not require activation or a license to run.
Additional information:
If you encounter a technical issue or compatibility problem with one of our products, we offer full support to help resolve the problem. If we are unable to provide a technical solution to your specific issue regarding the product's functionalities, we will consider a refund. Refunds are only eligible for technical issues that cannot be resolved; no other reasons will be considered.
We currently provide three payment options for purchasing our products:
We exclusively accept the specified payment methods and do not accommodate any alternatives.
Studio 427 Audio is registered in France under the Auto-Entrepreneur or Micro-Entreprise status. According to Article 293B of the CGI, this specific status does not permit us to levy VAT. Consequently, the price you pay, whether you are an individual or a company, does not include VAT and represents the final amount to be paid.
In adherence to French law, invoices issued under the Micro-Entreprise status must include the statement "VAT not applicable, art. 293B of the CGI".
This implies that:
art. 293B of the CGI:
www.legifrance.gouv.fr
To download the product you've purchased or demo products, utilise the S427 Control Center application with the following steps:
After the download completes, you will locate the files in your download folder.
Following the download of the products using the S427 Control Center or from your online account, locate the files in your download folder.
Installation procedure:
Upon completing the installation procedure (and, when necessary, the license activation through the Control Center), the plugin should be accessible in your DAW after a restart. If you are unable to find the product in your plugin list, please consult the Troubleshooting section of this FAQ below.
Standalone products should be immediately accessible from your usual Application or Program folder.
Given the diminishing prevalence of 32-bit environments, Studio 427 Audio products exclusively support 64-bit operating systems.
macOS:
Our products are compatible with macOS versions from 10.15 Catalina to macOS 14.3 Sonoma.
Windows:
Our products are compatible with Windows versions from Windows 7 to Windows 11.
Typically, our plugins are offered in AAX, AUv2, and VST3 formats.*
In addition to these plugin formats, certain products may also be accessible, sometimes exclusively, as standalone applications.
* To obtain detailed information regarding a specific product's format and compatibility with operating systems, please consult the bottom section of the product page.
For macOS 10.13 High Sierra and newer, AU plug-ins may not immediately show up in your host software after installation. In such cases, please perform a complete reboot of your Mac. Upon relaunching your host, the new AU plug-in(s) should become visible.
Many host applications cache plug-ins to enhance loading speed and avoid re-scanning each plug-in on startup. It is likely that you will need to clear your host's plug-in cache so your plug-ins will be re-scanned.
Here are examples for specific host applications:
Apple Logic Pro X:
On macOS versions prior to 10.13 High Sierra:
Go to Preferences > AU Manager.
Select the plug-in(s).
Choose Reset & Rescan.
If the above fails, quit Logic and follow these steps:
Navigate to /Users/YOUR USERNAME/Library/Caches/AudioUnitCache/
Delete the file com.apple.audiounits.cache
Restart Logic.
Cockos Reaper:
Go to Preferences -> Plug-Ins -> VST
Select Clear cache/re-scan.If unsuccessful, quit Reaper and delete the following files:
Mac:
in ~/Library/Application Support/REAPER/:
reaper-auplugins-bc.ini
reaper-auplugins64-bc.ini
reaper-vstplugins.ini
reaper-vstplugins64.ini
Windows:
in C:\Users*USERNAME*\AppData\Roaming\REAPER\VST:
reaper-vstplugins.ini
Restart Reaper.
Ableton Live:
Go to Preferences -> File/Folder -> Plugin Sources:
Turn on Use Audio Units and/or Use VST Plug-In System Folder.
If already turned on, perform a rescan by holding down the ALT key and clicking Rescan.
AVID Pro Tools:
Depending on your operating system and Pro Tools version, manually delete the following files:
macOS with Pro Tools 11+:
Macintosh HD/Users/USERNAME/Library/Preferences/Avid/Pro Tools/InstalledAAXPlugIns
Macintosh HD/Users/USERNAME/Library/Preferences/Avid/Pro Tools/Pro Tools Prefs
macOS with Pro Tools 10.3.6+:
Macintosh HD/Users/USERNAME/Library/Preferences/DAE Prefs
Windows with Pro Tools 11+:
C:\Users*USERNAME*\AppData\Roaming\Avid\Pro Tools\InstalledAAXPlugIns
C:\Users*USERNAME*\AppData\Roaming\Avid\Pro Tools\Pro Tools Prefs.ptp
C:\Users*USERNAME*\AppData\Local\Temp\AAX
Windows with Pro Tools 10.3.6+:
C:\Users*USERNAME*\AppData\Roaming\Avid\Pro Tools 10
C:\Users*USERNAME*\AppData\Local\Temp\AAX
C:\Program Files (x86)\Avid\Pro Tools\DAE\DAE Prefs
Steinberg Cubase:
Try going to Devices -> Plug-In Information.
Select Update Plug-In Information.
If that fails, quit Cubase and delete the following files:
macOS:
in ~/Library/Preferences/Cubase/:
Vst2xBlacklist Cubase.xml
Vst2xPlugins Cubase.xml
VstPlugInfo.xml
Windows:
in C:\Users*USERNAME*\AppData\Roaming\Steinberg\Cubase:
Vst2xBlacklist Cubase.xml
Vst2xPlugins Cubase.xml
VstPlugInfo.xml
Restart Cubase.
If you face challenges while attempting to connect in the Control Center, check the log panel in the bottom-left for any information or connection reports that could offer assistance.
If the log does not show sufficient information, consider the following steps:
You can easily change your password by going to your account, then under Account Info.
As our products are distributed using a licensing system, it is essential to have an account for license management. Consequently, an account will be created when you make a purchase of our products in the case you don't own one already.
To receive a solution to your issue as quickly as possible, please refer to the FAQ above.
If you’re unable to find what you’re looking for, we’ll be more than happy to assist you to the best of our abilities.
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